Hello

Strong foundations in the United States:

• More than 1,000 customers including 75% of Fortune 500 and 50% of Fortune 1000
• Over half of BT's top 2,000 customers are headquartered in the U.S. or have significant operations in the Americas
• Our Global Banking & Financial Markets unit is the leading provider of services to financial services organizations
  
  
  • Majority of NYSE traders use BT voice trading technology
  • BT infrastructure used by NYSE Euronext, NASDAQ OMX, Boston Stock Exchange, ISE, Chicago Stock Exchange, BATS, Chi-X, ABN AmroInsitinet, UBS, Merrill Lynch, Credit Suisse, Thomson Reuters and FTSE
    
    
• Over 60% of Fortune 500 CPG companies are BT clients. In the US this includes Pepsico, Heinz, P&G and SABMiller. These relationships give us unique perspectives on how these companies can and are achieving sustainable competitive advantage.

We're a global company with over 92,000 employees and operations in over 170 countries worldwide. To keep our millions of customers happy, our business activities are pretty wide-ranging too. Internet and broadband is big for us in the UK, but we're a major player globally in networked IT services as well. In the US, our main objective is to grow profitably, directly supporting BT's overall growth targets. We're doing this through strategic partnerships and targeted acquisitions. Recent acquisitions in the US include:

• Counterpane Internet Security, now BT Managed Security Solutions
• INS, now a critical part of US&C professional services
• Radianz, now the BT Radianz dedicated financial services cloud
• Infonet, one of the world's leading providers of international managed voice and data network services.

Our Values

Our values sum up the attitude we bring to work and how we act as a team:

• Heart: We give it everything we've got
• Helpful: We go out of our way to make a difference
• Inspiring: We do things that excite and amaze
• Straightforward: We make things simple and clear
• Trustworthy: We do what we say we will.

BT is a large organisation. Find out more about the different parts of our business, as well as all the latest facts and figures at btplc.com

London 2012 Olympics

Every phone call, piece of data, image and sports report for the 2012 Olympic and Paralympic Games will go through BT. It's a huge operation and several of our current graduates have the opportunity to participate as either Games Ambassadors or running operations at sports venues. Find out more here.

Giving Back

It's important to work for a business you can believe in. We give one per cent of our pre-tax profits to charity each year. Last year we paid for our people to volunteer 28,000 days of their time. And we've invested £1.5 million with UNICEF to help poor children in South Africa, Brazil and China.

Stories like this make us proud to work for BT.

Corporate Social Responsibility & Green Initiatives

We all make a difference every day and we want to be sure that it's the right kind of difference. That's why we take corporate social responsibility seriously.

We're working hard to reduce our impact on the environment. We recycled 44 per cent of our waste last year.

You'll spend two years doing a rotational role, which will give you the chance to experience different areas and build a clearer picture of where you want to take your career.

Here's a snapshot of what you could experience:

Client Engagement

Covering the whole client life-cycle from initial contact through to delivery, it's all about enriching our face-to-face relationships with our largest customers. You'll need strong communication skills, commercial awareness and be passionate about improving the end-to-end service to our customers.

Customer Management

You'll be making a direct impact on the satisfaction of our customers. For instance, you could be managing a team of engineers to help fix a business-critical problem for one of our customers. To succeed here, you need to be resilient, cool under pressure, quick-thinking and focused.

Business Improvement

In helping to implement change across our business, you'll need to understand the impact that technology can have on a business, develop a broad, yet in-depth knowledge of BT, have a strong problem-solving ability, and an eye for detail.

There are a number of qualities we look for in our graduates:

Integrity
Our business revolves around people. It's crucial to BT that we all keep our promises.

Leadership
True leaders know how to inspire, support people and make sound decisions. So we're looking for inner strength, confidence and good judgement.

Team spirit
Teamwork is part of everyday life at BT. You'll need to work really well with others.

Communication
Customers, partners, suppliers or colleagues - whoever you're working with you'll need to be great at making complex and technical information clear.

Multi-tasking
The projects you'll be working on will be complicated. You'll need a lot of self-discipline, have to learn on the job, and meet tight deadlines.

Creativity
BT needs new ideas to stay fresh. We're looking for people with imagination to help us keep evolving.

Enthusiasm
We're looking for people who relish a challenge, and believe in being the best at whatever they do.

It's your career, you decide where and how far you go. We'll give you all the support you need to get there - whether it's training, career advice or encouragement.

Our core graduate training is made up of 20 days across the programme. Here are a few examples:

Core Induction

Join us for a general introduction to life at BT - our graduate programme, our business and brand, and our future plans.

Leadership Week

Spend a week away in the UK on a residential leadership course. Our graduates tell us this is one of the best courses they've ever been on.

Graduate Challenge Cup

Form a team and work on a project that makes our business better. Finalists get to present to a board of senior managers.

Commercial and Financial Awareness

Get to grips with finance and learn about balance sheets, profit and loss accounts and how to manage a big commercial business.

360° Feedback

Get a snapshot of your strengths and skills from people around you. It's a great way to see what you've learned, and what to focus on in the future.

Current US Graduates

Nick Catero - New York

I graduated from the University of Pennsylvania with a major in Politics, Philosophy and Economics and am currently working in a sales role with Trading Systems in Global Banking & Financial Markets. It's an exciting area of the business as I work with BT technology that underpins the massively complex network of financial transactions. My team is a group of talented and experienced managers who are committed to my development both at work and outside. I'm looking forward to my future rotations and know this experience will position me for success.

Adam Bolewicz - New York

I graduated from the New York University with a B.S. in Business Leadership and Management Studies. I am currently on my first rotation within Sales in Global Banking & Financial Markets. It's a challenging and very exciting role. The technology behind our services is ground-breaking, but our real strength lies in the people who work here. The sales team is an incredible group of individuals committed to overall success of the company as well as to the success of each one of us. The whole team is dedicated to help me succeed in my new role and I know that I can count on their support.

We offer a competitive starting salary. But on top of that, you also get:

• Healthcare package including medical, dental and vision plans
• Life Insurance
• Retirement 401(k) plan
• Share Plans
• 20 days' paid time off per year

The whole point of our graduate programme is to turn you into a brilliant leader at BT. But it's more than just training and development. Here's what else you can expect.

Personal Development Plan

Your manager will help you develop the right skills and experience to achieve your career goals.

A Mentor

Someone who'll share the benefit of their experience with you, coach you and encourage you.

Lifelong Learning

Tutor-led training, e-learning, on-the-job training and practical experience.

Work-Life Balance

Being a graduate at BT is demanding, but it's not all work and no play. You can get involved in all kinds of activities such as volunteering, fundraising and social events.

See The World

From the annual graduate ski trip to flying to Ecuador to work on a food programme for local schools, there's always something to be a part of.

It's important to know that you've got people you can turn to at work. BT people look out for each other. You'll have plenty of support while you're here.

Here are just some of the networks you can join.

Gradnet

Run by graduates, for graduates, they organise lots of professional and social events all year. It's a great way to meet other grads, swap stories and make new friends.

Buddy System

When you join us, we'll match you up with one of our current US graduates. So you'll have someone to show you the ropes, help you get settled and give you advice when you need it.

Where would I work?

Our graduate vacancies are in New York City, Dallas and New Jersey.

Can I work towards professional qualifications?

It will depend on the role you are doing, but potentially you could.

Can I move within BT?

For all graduates, role moves within the company are encouraged and we expect our graduates to be geographically flexible. They are seen as part of the process of developing leadership potential, and are encouraged to form part of your development plan as agreed between you and your line manager. Moves between lines of businesses are less common but you should expect to move within the line of business you are in. New job opportunities come up often and are advertised internally.

Will I be able to work overseas?

Possibly. We're an international company, so overseas secondment opportunities do come up - but this is not guaranteed and depends on the role you are doing.

How is my progress monitored?

From the start, your performance will be monitored against your personal and team objectives. You'll have regular performance reviews to discuss how you're doing and for you to show how you're meeting those objectives.

Is my degree major/minor acceptable?

We are open to all kinds of majors but it is an advantage to have degree knowledge and/or experience that relates to Business Management.

Can applicants from outside the US apply?

You must have the permanent legal right to work in the US.

Is there an age limit for applicants, or a time limit between graduating and applying for a graduate job?

No, as BT is an equal opportunities employer there is no age or time limit.

Can I apply for more than one country?

No, you can only submit one application per year to our graduate programme so you must choose one country. This should be the country that you have the permanent right to work in.

Does BT accept paper applications?

No, you'll need to apply online. To make it easier, the application form can be printed and saved, so you can log back in to complete the remaining sections.

I already work for BT. Do I still need the same qualifications and do I have to apply online?

Yes, our application procedure is exactly the same for internal and external applicants.

I have been unsuccessful at one of the recruitment process stages - can I re-apply?

No, sorry you can only submit one application for each campaign year.

Will I receive feedback on my application?

You will receive feedback if you attend one of our assessment centres. Unfortunately, we are not able to supply feedback on the other stages of the application process.

I can't access the online application form.

If you experience difficulties applying, please email us at enquiry@btgraduates-apply.co.uk

I've forgotten my password

Don't worry just return to the application Login page where you will see a link entitled "Forgotten Password". If you click on this link and enter your email address, you will then be able to recover your password.

How will I know you've received my completed online form?

We'll send you an email within 24 hours to confirm we've received your application.

How can I check on the progress of my application?

Simply log on to your Online Account area using your username and password and you will be able to check the progress of your application.

To join our graduate programme, you must meet the following criteria:

• At least 3.0 GPA (cumulative) in your Undergraduate Degree
• The permanent legal right to work in the US
• Fluency in English (written and spoken)

On top of that, you'll need to show us you're BT material - see the 'What we look for section'.

We want to be absolutely sure we take on the right people so our recruitment process is rigorous. Here's an overview of what you can expect.

Questionnaire

Before you begin your application, we'll ask a series of questions to make sure we're right for each other.

Application Form

Fill in our online application form and submit your resume. We'll be looking for evidence that you are suitable for life at BT.

Online Tests

If we like your application, we'll invite you to do some online tests.

Telephone Interview

If you do well on the tests, we'll talk to you to check you have the right personality and knowledge.

Assessment Centre

If the telephone interview goes well, we'll invite you to assessment centre.

Decision

We'll contact you a few days after your assessment.

Ready?

Fill in our online application form.

We want to see the best of you at every stage of the application process.

Before You Apply

Ask yourself: Why do I want this role? Why do I want to work for BT? What can I bring to BT? It's not just about convincing us, it's about making sure BT is the right place for you.

Filling in the Online Form

Have your resume ready to upload and make sure it sells you. Check your spelling and grammar and review your application before you submit it.

Capability Questions

These questions give you the chance to show us you have the right mindset, skills and experience so think carefully about your answers. Before you start, list all the challenging situations you've been involved in and be clear and specific - don't exaggerate.

Online Tests

Treat this like any other exam - make sure you've got everything you'll need, and do it somewhere you won't be disturbed.

Telephone Interview

Do your research: What's our strategy? What big projects are we working on? Have we been in the news lately? Find a quiet location where you won't be disturbed.

Assessment

Be yourself. Do your research. And get involved in the activities.